Gruppo Prospecta SRL - Via San Gerolamo Emiliani 12 - 20135 Milano - partita IVA 05551870966 - n° REA MI-1831020
For Development and Change
A journey that offers both practical and profound tools to understand organizations: not only techniques of listening and communication, but also a subtle art made of presence, empathy, and the ability to recognize implicit questions and faint signals.
You will learn to glimpse possibilities where before you saw only limits, to transform conflicts and crises into opportunities for growth.
It is a path that touches both the individual and the organization: because there is no corporate well-being without personal well-being. A trajectory that changes the way we look — at work, at relationships, at ourselves. This is not just a course: it is a journey into relationship. An opportunity to better read what happens around us and within us. To become authentic interlocutors, capable of accompanying people and organizations towards new balances, new energies, new possibilities.

Total duration: 134 hours
The Master in Organizational Counseling is designed for those who, working within or alongside organizations, wish to embark on a path of personal and professional growth that enables them to support colleagues and collaborators in work processes.
The program is aimed at managers, executives, professionals, coaches, trainers, and teachers who wish to strengthen their relational skills, enhance their capacity to listen, and accompany people through moments of change and transformation.
1. The Roots of Organizational Counseling
2. Listening to Oneself to Listen to Others
3. Work Relationships and Organizational ComplexitY
4. Tools and Techniques for Counseling Skills
5. From Self to Organization: Growth and Change
Origins of professional counseling
Listening and welcoming as foundations of the helping relationship
The role of organizations as "the hidden guest"
Distinction between individual and organizational counseling
Exercises: interview practice with internal stakeholders
Goal: understanding the foundations and deeper meaning of organizational counseling.
Final supervision and individual project work
Goal: consolidating competencies and preparing for professional practice.
Designing a professional project as an Organizational Counseling specialist within one’s company
Creativity as a resource in moments of crisis
Neurosciences and change processes
Integrating individual well-being with organizational well-being
Guided exercises and supervised counseling interviews
Goal: acquiring operational tools for organizational counseling practice.
Activating personal and professional projects
Focusing on central themes
Narrative and re-elaboration of experiences
Active listening and reformulation techniques
Case studies and exercises on real experiences
Goal: reading organizational complexity and turning it into opportunities for well-being.
Tools for managing conflict and workplace transitions
The Counselor–Client–Company triangle: risks and opportunities
Relational dynamics within teams and roles
The organization as a living system
Experiential techniques: role playing and circle time
Goal: developing self-awareness as a condition for authentic listening.
Emotional and bodily awareness as tools for listening
Accepting others without judgment
Recognizing judgments, stereotypes, and automatic behaviors
Working with one’s subjectivity in relationships
Raffaele Zago – Trainer and Organizational Consultant
Daniela Patruno – Trainer and Supervisor Counselor
Giulia Maria Paganini - Training manager
Enrico di Palma – Trainer and Journalist
Marta Spedalieri – Trainer and Professional Counselor
Marzia Kronauer – Trainer and Professional Counselor
Annamaria Rigoni – Academic Coordinator, Trainer and Supervisor Counselor
Massimiliano Santoro – Director and Founder of Gruppo Prospecta; Trainer and University Lecturer
Certification awarded: Diploma in Counseling Skills (Assocounseling – currently under approval).
Entry requirements: University degree or equivalent qualifications.
Montly schedule, starting March 20, 2026
24 hours of individual experience and supervised thesis writing
22 hours online
88 hours in classroom (11 full Fridays)
Obtain the Diploma in Counseling Skills, recognized by Assocounseling.
Promote organizational well-being by strengthening personal well-being.
Improve the individual well-being of participants, enhancing self-awareness and sense of role.
Develop organizational skills (structures, operating mechanisms, roles, and responsibilities).
Develop skills in interpersonal and group relationships (listening, re-elaborating experiences, focusing on issues to be addressed).
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Gruppo Prospecta SRL - Via San Gerolamo Emiliani 12 - 20135 Milano - partita IVA 05551870966 - n° REA MI-1831020